Shipping & Handling

Dear Customers,   
Thank you for buying plants at Aroid Tropicals

We need to inform you about  somethings :

  1. Shipping to USA
    Order over 12 pcs of plants to USA requires import permit. Please contact us and send your permit through our emailsupport@cihideunggarden.com if your order fits the criteria.  
    For further information, about how to apply an import permit please download the attachment here.
  2. Shipping to EUROPE
    The regulations depend on the destinated area.
    For UK, Peach Number will be needed for importing, so please contact us and send it through our email cihideunggarden@gmail.com
  3. Shipping to Canada
    Order in any amounts requires an import permit. Please send your permit through our email support@cihideunggarden.com if your order fits the criteria.
  4. Shipping to Singapore
    Order over 3 pcs of plants require an import permit. Please contact us and you’re your import permit through our email support@cihideunggarden.com if your order fits the criteria.
  5. For custom clearance, some area requires a duty tax or an import tax fee. Customer has to pay for the fee in order to get the plants to come through customs. It’s usually around $25 – $150 depends on the area. If you don’t pay this tax, the package will be withheld by customs. Please Pay as soon as possible to save the package.
  6. For other countries, please check your local Ministry of Agriculture for the regulations and the document requirements.

If you have any questions please don’t hesitate to contact us,  
Thank You. 

Best regards, 

Aroid Tropicals

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